Refund Policy of E Lokam Janaseva Kendram
At E Lokam Janaseva Kendram, we strive to ensure the satisfaction of our clients by providing exceptional service and support. However, we understand that there may be circumstances where a client needs to request a refund. This refund policy outlines the terms and conditions under which refunds are processed by E Lokam Janaseva Kendram. By making a payment, you agree to the following refund rules and regulations.
1. Refund Eligibility
Refunds are only available within a specific timeframe after the payment has been made. To be eligible for a refund, clients must request the refund within 30 days of the payment date. Any refund request made after the 30-day period will not be entertained. It is important to note that the 30-day period starts from the day the payment is successfully processed by E Lokam Janaseva Kendram.
2. Refund Amount
If a refund request is made within the 30-day period and is approved by E Lokam Janaseva Kendram, the client will be entitled to receive 40% of the total payment amount. This means that the company retains 60% of the payment as a service fee to cover administrative and operational costs. This refund amount is non-negotiable and applies uniformly to all eligible refund requests.
3. No Refunds After 40 Days
If a client fails to request a refund within the 30-day period, they may still have an opportunity to request a refund within an additional 10-day grace period, extending the eligibility to 40 days from the payment date. However, after 40 days, no refunds will be processed under any circumstances. This strict policy ensures that E Lokam Janaseva Kendram can maintain the efficiency and quality of its services without disruption.
4. No Refunds on Offer Prices or Discounted Schemes
Refunds are not available for payments made under offer prices or discounted schemes. This policy is in place because discounts and offers are designed to provide clients with services at a reduced rate, often below cost. As such, these payments are considered final and non-refundable. Clients are encouraged to thoroughly review the terms and conditions of any offers or discounts before making a payment.
5. Refund Processing Time
Once a refund request has been submitted and approved by E Lokam Janaseva Kendram, the refund process will begin. Clients should expect the refund to be processed within 14 working days from the date the request was approved. This processing time allows the company to verify the details of the request and ensure that the refund is handled correctly. Please note that weekends and public holidays are not counted as working days.
6. Deduction for Company-Issued Materials or IDs
If E Lokam Janaseva Kendram has issued any ID cards, materials, or other items to the client as part of the service, the cost of these items will be deducted from the refund amount. The deduction is made to cover the cost of production and distribution of the items, and the remaining balance (if any) will be refunded to the client. Clients are advised to return any physical materials provided by the company before the refund is processed.
7. Permanent Deletion of Agency Profile
Upon the successful processing of a refund, E Lokam Janaseva Kendram will permanently delete the client’s agency profile from its server. This means that the client will no longer have access to any services, data, or resources provided by E Lokam Janaseva Kendram. This deletion is irreversible and is part of the company’s policy to ensure that all transactions are final and that there is no further obligation on the part of either party.
Final Remarks
E Lokam Janaseva Kendram reserves the right to modify or update this refund policy at any time without prior notice. Clients are encouraged to review the refund policy regularly to stay informed of any changes. By continuing to use our services after any changes are posted, clients agree to be bound by the revised policy.
For any questions or concerns regarding this refund policy, please contact our customer service team. We are here to assist you and ensure that your experience with E Lokam Janaseva Kendram is as smooth and satisfactory as possible.
